Search Results for "Customers"

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HMRC awards £5.5m in grant funding

HMRC awards £5.5m in grant funding

HMRC’s has awarded twelve voluntary and community sector organisations a share of £5.5 million in funding to help customers with their tax affairs.

The £5.5 million funding pot applies over a three-year programme from April 2024 to March 2027

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Fuel price watchdog sharpens its teeth

Fuel price watchdog sharpens its teeth

UK motorists will be protected at the pumps under tough new powers that will shine a light on any attempt from retailers to unfairly hike up fuel prices.

Under new amendments tabled on 15 November 2023, to the Digital Markets, Competition &

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Self-Assessment scam warning

Self-Assessment scam warning

Fraudsters are continuing to target taxpayers with scam emails in advance of the deadline for the submission of Self-Assessment returns for the 2022-23 tax year. In the 12 months to September 2023, HMRC received more than 130,000 reports of

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Repeat business

Repeat business

After converting prospects into customers, businesses can boost turnover by offering cross-sales like promotions or discounts upon delivery. Increasing footfall and nurturing customer relationships are key to long-term success.

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Who is your ideal customer?

Who is your ideal customer?

Enhance your marketing strategy by leveraging customer testimonials. Tailor your approach to optimize targeting and establish meaningful connections with your customer base, ensuring effective communication and engagement.

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HMRC tax credits scam warning

HMRC tax credits scam warning

Fraudsters often try to take advantage of the 31 July deadline for submitting tax credits renewal information. As the deadline approaches, HMRC is warning around 1.5 million tax credits customers to be alerted to scams that mimic government communications to make them appear genuine.

The fraudulent emails, texts or calls claim to be from HMRC and often promise money back in the form of a tax rebate together with a

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Voluntary “give-aways”

Voluntary “give-aways”

In a recent post we warned of the likely loss of billing opportunities if you give away service advice just to demonstrate how informed you are. In this post we outline when it may be appropriate to volunteer information or other free offers in order to secure additional sales.

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Less could be more

Less could be more

Is there mileage in the old adage that it is unwise to keep all your eggs in one basket? Most businesses build an expanding customer list; each customer a separate income stream for their business.

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Energy Bills Discount Scheme

Energy Bills Discount Scheme

The new Energy Bills Discount Scheme replaces the Energy Bill Relief Scheme which came to an end on 31 March 2023. The new scheme will offer support to eligible non-domestic energy customers, including UK businesses, the voluntary and public sectors

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Credit Improvement

Credit Improvement is a service you can use to increase your business credit score. Businesses with better credit scores access more funding more easily. They’re more likely to win new customers and they’re in a position to negotiate better credit terms with suppliers.

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