Home 5 HMRC notices 5 Check if HMRC contact is genuine

Check if HMRC contact is genuine

9 May 2024

HMRC’s published guidance titled ‘Check genuine HMRC contact that uses more than one communication method’ has been updated. The list is intended to help taxpayers check if recent contacts purporting to be from HMRC are actually a scam.

HMRC’s Updated Guidance

HMRC has updated its published guidance, ‘Check genuine HMRC contact that uses more than one communication method’. This list aims to help taxpayers verify the authenticity of recent contacts claiming to be from HMRC.

Genuine HMRC Contacts The guidance includes a list of genuine emails, phone calls, letters, and text messages recently issued by HMRC. This list assists taxpayers in determining whether a contact is genuine or a fraudster’s attempt to obtain confidential or personal information.

 

Recent Additions to the List

Here are some of the most recent additions to the list:

1. Temporary Customer Compliance Manager Service for Mid-size Businesses HMRC’s Customer Insight Team will invite mid-size businesses and their agents to provide feedback about the temporary Customer Compliance Manager service. Between 1 March 2024 and 31 May 2024, HMRC might contact you via phone or email.

2. Tax Code Notice Research HMRC is collaborating with the independent research agency, People for Research, to recruit participants. The aim is to gather feedback on communications notifying taxpayers of their tax code. You might have received an email or phone call inviting you to participate in the research.

3. Cryptoasset Research HMRC is partnering with the independent research agency, Ipsos UK, to conduct research into the cryptoasset industry. From 2 April 2024 to 31 May 2024, Ipsos UK might contact you via email, letter, or phone. The research seeks to understand the behaviours and attitudes of individual cryptoasset owners and the operation and business models of cryptoasset service providers. Ipsos UK might send you a letter, email, or phone call inviting you to participate in an interview, conducted online or by telephone.

4. Impact of Making Tax Digital on Income Tax Self-assessment Taxpayers HMRC is working with the independent research agency, Verian, to study the impact of Making Tax Digital (MTD) on Income Tax self-assessment (ITSA) taxpayers. You might receive an email, letter, or phone call inviting you to participate in a telephone interview or a survey.

Please note that participation in any of these research items is voluntary.

Source: HM Revenue & Customs Mon, 06 May 2024 00:00:00 +0100

You may also like these

Here are some more articles that might interest you

Expert Advice

If you’d like more information on anything you’ve read, we’re here and happy to help